Refund Policy
STEEZ stands behind every plan with a 30-day money-back guarantee. This Policy describes when and how you can request a refund.
01 · 30-Day Money-Back Guarantee
If you are not satisfied with STEEZ within thirty (30) days of your first paid subscription, contact billing@steez.digital and we will refund 100% of the fees paid for that initial term. No questions, no fine print.
02 · Eligibility
The guarantee applies to first-time subscribers only and covers the first paid term (monthly or annual). It does not apply to renewals, add-ons purchased after the first term, or accounts terminated by STEEZ for breach of the Terms of Service.
03 · How To Request
Email steez.workspace@gmail.com from the email on the account. Include your account ID and a brief reason (optional). We process refunds within 7 business days via the original payment method.
04 · Cancellations After 30 Days
You may cancel auto-renewal at any time from your billing dashboard. After the 30-day window, prepaid fees are non-refundable but you keep access until the end of the current billing period.
05 · Hardware Add-ons
Physical add-ons (lanyards, table stands, custom QR plates) are made to order. Refunds for hardware require the items to be returned unused within 14 days of delivery. Shipping is non-refundable.
06 · Disputes
If we cannot resolve a billing dispute directly, the dispute will be handled according to the Governing Law section of the Terms of Service.